The Administrative team
Mai Nguyen - Administrator
Mai has 21 years of medical practice management experience; starting as office manager for Dr. Huy N. Trinh when he first opened his solo private practice in 1991. She took over the role of practice administrator when San Jose Gastroenterology was formed in January 2005.
Mai is married with four children of ages ranging from 12 to 25. Besides working at all hours keeping San Jose Gastroenterology's patients, doctors and staff happy, Mai also enjoys reading, camping, and traveling.
Mai is bilingual in Vietnamese and English.
Michelle Nguyen - Controller
Michelle first started as a biller for the Montpelier Surgery Center in 2002. In 2005, she joined San Jose Gastroenterology as office patient accounts manager.
Michelle is responsible for all patient billing issues and all insurance questions. She makes it her priority to make sure that our patients are satisfied and happy with all aspects of our practice. She is also responsible for daily operation at the Montpelier Surgery Center.
Besides working and caring for her family, Michelle also loves to read, swim, and travel.
Phuong To - Operational Manager
Phuong has been with San Jose Gastroenterology since March 2007. Phuong oversees all staff operational issues at both of our locations at O'Connor Office and Montpelier Office.
Phuong takes care of all patient's issues and questions. As a Certified Medical Assistant, Phuong supports the staffs and doctors at San Jose Gastroenterology with the schedule and patient care. Phuong is willing to do anything and everything that is possible in order to give our patients the best healthcare possible.
Phuong has been in the medical field since 1997.
Phuong is bilingual in Vietnamese and English.
Yen Luu - Billing Manager
Yen started out as a biller when Dr. Huy N. Trinh first opened his solo private practice in 1991. She continued to work for San Jose Gastroenterology when it was formed in January 2005.
Yen works around the clock to ensure that our patients are happy with all aspects of insurance and patient billing. Yen has over 20 years of experience in the medical field.
Yen is bilingual in Vietnamese and English.